Data Privacy Policy
We value your privacy. This policy explains how GoldenLeafStudio safeguards and handles your personal data.
Information We Collect
As you use GoldenLeafStudio's international cuisine creativity platform, we gather information to improve learning experiences. This includes details you provide when signing up, joining learning programs, or contacting our support team.
- Personal contact details such as your name, email, and phone number
- Your learning preferences and cooking proficiency levels
- Progress data from our creativity courses
- Messages and correspondence with our support team
- Device and browser technical details to optimize the platform
We also collect anonymized usage data to understand how learners interact with the platform, helping us improve course content and platform functionality without identifying individuals.
How We Use Your Information
Your information serves specific purposes that directly enhance your learning experience on our platform. We process personal data to deliver educational content, monitor your progress through courses, and provide personalized recommendations for skill development.
We do not sell your personal data to third parties. Your information stays within our learning ecosystem and trusted service providers who help us operate the platform.
Email communications include course updates, program announcements, and educational resources about international cuisine creativity. You can modify these preferences or unsubscribe anytime through your account settings.
Data Storage and Security
We store your information on secure servers located in India, complying with local data protection regulations. Our technical team implements multiple layers of security including encryption, secure access controls, and regular security audits.
- SSL encryption for all data transmission between your device and our servers
- Regular backup procedures to prevent data loss
- Access controls limiting staff who can view personal information
- Annual security assessments by independent cybersecurity professionals
Despite our protective measures, no online system is completely immune to security risks. We commit to notifying affected users within 72 hours if any data breach occurs that might compromise personal information.
Your Rights and Choices
Under Indian data protection laws and international privacy standards, you have several rights regarding your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.
To exercise these rights, contact our privacy team using the information provided below. We typically respond to data requests within 15 business days, though complex requests might take up to 30 days.
Account deletion removes your profile, learning progress, and personal information from our active systems. However, we may retain anonymized usage data for platform improvement purposes.
Sharing and Disclosure
We disclose personal information only in limited circumstances that support your educational experience or comply with legal requirements. This includes trusted service providers who help us deliver course content, process payments, or maintain our technical infrastructure.
- Educational content delivery partners who provide specialized cooking instruction materials
- Payment processors handling enrollment fees
- Cloud hosting providers who maintain our platform infrastructure
- Legal authorities when required by Indian law or valid court orders
All third-party partners sign agreements requiring them to protect your information with the same standards we maintain. They can only use your data for the specific services they provide to us.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us recognize returning users and provide personalized content recommendations based on your interests in international cuisine.
You can control cookie settings through your browser preferences, though disabling certain cookies might limit some platform features. We use both session cookies that expire when you close your browser and persistent cookies that remember your preferences for future visits.
Children's Privacy
GoldenLeafStudio's educational programs are designed for learners aged 16 and above. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If we discover that a child under 16 has provided personal information, we will delete that information promptly.
Parents or guardians who believe their child has provided information to us should contact our privacy team right away for help with account removal or data deletion.
Changes to This Policy
We periodically revise this privacy policy to reflect practice or legal changes. Major updates will be announced by email and via prominent notices on our site at least 30 days before they apply.
Continued use of our platform after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Questions or Concerns?
Contact our privacy team at [email protected]
Or write to us at: Culinary Street, London, SW1A 2AA, United Kingdom
Phone: +44 20 7946 0958
This privacy policy was last updated on March 22, 2024